FF Diamond believes that every member's personal data belongs to them. This privacy policy clearly outlines what information is collected, why it is collected, and how it is kept secure.
FF Diamond operates under these six principles to ensure full transparency over how your data is used.
Ff diamond only collects information that is genuinely necessary to provide its services. No unnecessary data is ever requested.
All data is encrypted with 256-bit SSL. Every data transfer between our servers and your device is fully secured.
FF Diamond never sells members' personal data to third parties. Your information is used solely to provide our services.
You have the right to view, correct, or request deletion of your personal data at any time.
Your betting history, wallet details, and personal information are kept strictly between you and FF Diamond.
Members are notified in advance of any changes to the privacy policy. There are no surprise updates.
This privacy policy applies automatically when you use the FF Diamond platform. If you have any questions, feel free to contact support at any time.
FF Diamond is an online Sports Betting and gaming platform serving members in Bangladesh. This privacy policy describes how FF Diamond collects, uses, and protects member information.
We believe privacy is a right — not a privilege. That's why data protection was built into every layer of the ff diamond platform from the ground up. Before collecting any information, we always ask: is this truly necessary?
Core Principles: Your data on FF Diamond is used solely to provide services to you. No information is sold, shared, or misused without your consent.
Ff diamond collects the following types of information during registration and use of its services:
When using the mobile app, device tokens may be collected to send push notifications — however, this is optional and can be turned off at any time.
FF Diamond uses the data it collects for the following purposes:
Marketing Communications: If you no longer wish to receive promotional messages, click the 'Unsubscribe' link at the bottom of any message or let our support team know. Service-related communications (such as security alerts) may still be sent when necessary.
FF Diamond uses industry-standard security measures to protect member data. The key protection layers are outlined below:
Ff diamond never stores passwords in plain text. They are kept in encrypted form only, which means even our staff cannot access your actual password.
Your Responsibilities: Use a strong password and never share it with anyone. If you notice any suspicious activity, contact support immediately.
FF Diamond does not sell member data to any third party. However, information may be shared in certain specific circumstances in order to provide our services:
Only the minimum necessary data is shared in the above cases. Each third party is contractually bound not to use the information for any other purpose.
No information is ever shared with advertisers or data brokers — this is an absolute, non-negotiable policy of ff diamond.
The ff diamond website and app use cookies to enhance your platform experience. Cookies are small data files stored on your device.
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookies | Maintaining login session | Until browser is closed | |
| Performance Cookies | Page Load Optimization | 30 days | |
| Analytics Cookies | Usage statistics collection | 1 Year | |
| Preference Cookies | Remembering language and theme preferences | 6 months | |
| Security Cookies | CSRF protection, fraud detection | Per session |
Cookies can be disabled from your browser settings, though turning off essential cookies may cause certain platform features to stop working.
As an FF Diamond member, you have the following rights over your own data:
To exercise any of these rights, please contact support. Requests are typically handled within 7–14 business days, depending on the type of request and verification requirements.
Please Note: Due to legal obligations such as AML regulations, certain transaction data must be retained for a specified period. In such cases, complete deletion may not always be possible, but stopping its use for marketing purposes is always an option.
FF Diamond does not retain data for longer than necessary. Different retention periods apply depending on the type of data:
Once the retention period expires, data is permanently deleted or fully anonymised so that you can no longer be identified in any way.
For any questions, complaints, or requests regarding the privacy policy, please contact the FF Diamond support team. Email: support@ffdiamond.best
This privacy policy may be updated from time to time. When changes occur:
Continued use of FF Diamond after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, you may request account closure.
Ff diamond manages member data across multiple tiers — with a separate level of security applied to each data type.
FF Diamond uses a five-layer security framework for data protection. Each layer guards against a different type of threat.
Every piece of data travelling from your device to our servers is protected by 256-bit TLS encryption. No one can intercept or read it in transit.
Sensitive data stored in our database is encrypted. Passwords are secured with bcrypt hashing — meaning the actual password is never known to anyone.
A role-based access system — each staff member can only access data relevant to their specific responsibilities.
An automated 24/7 monitoring system actively detects unusual access patterns.
Third-party security specialists conduct regular penetration testing to identify and address vulnerabilities.
FF Diamond believes that members are the true owners of their data, and that the platform serves only as a trusted custodian of that information. Your key rights are outlined below.
You can request to see what data ff diamond holds about you. Submit a request to support and receive a summary of your information within 7 days.
If any information is incorrect, it can be corrected through support. You can update your contact details directly from your account settings.
After account closure, you may request deletion of your personal data. If any transaction records must be retained due to legal obligations, you will be notified separately.
If you no longer wish to receive promotional messages, you can unsubscribe at any time. Only essential service-related notifications will be sent after that.
You may request a portable copy of your data, which will be sent via support in JSON or CSV format.
Your data will never be sold, used for advertising, or shared with third parties without your consent — these are three promises FF Diamond has always kept and will continue to keep.
You also play a role in protecting your privacy online. Use a strong password, avoid logging in on public Wi-Fi, and keep two-factor authentication (2FA) enabled on your account.
Sharing personal information online can feel uncomfortable — and that is completely understandable. Extra caution is especially important when it comes to financial transactions or identity documents. FF Diamond respects that concern.
That is why FF Diamond only asks for the information it truly needs. Registration does not require your place of birth, occupation, or family details — just your name, mobile number, and date of birth. NID is only requested for KYC verification in the case of large transactions, as required by international regulations — not out of personal curiosity.
For financial information, ff diamond never stores card details or mobile banking PINs. Payments are processed directly through the secure gateways of bKash or Nagad — ff diamond only retains the transaction reference number.
Data breaches can happen on any platform — but with proper encryption, stolen data is nearly impossible to misuse. That's exactly why ff diamond keeps all information encrypted. If a security issue ever arises, our policy is to notify members immediately and take the necessary steps.
Betting history and usage data are used by FF Diamond solely to improve its own platform — for example, identifying pages that take too long to load or payment methods that cause frequent issues. This data is never used for advertising or marketing purposes.
FF Diamond members often have a few common questions. The most frequently asked ones are answered below.
No. Passwords are encrypted using bcrypt hashing. No member of our staff — not even a system admin — can see your actual password.
No. Your betting activity is completely private. It is only visible when you are logged in and is never shared with anyone without a legal order.
Not in all cases. For general use, an NID is not required. However, for large withdrawals or transactions above a certain threshold, KYC verification is required under international AML regulations.
Most data is deleted within 3 months. However, financial transaction records must be kept for 5 years for legal reasons — and they are never used for marketing or any other purpose.
Your data is safe. Register now and join Bangladesh's most trusted platform.
Just as your data is safe, so should your betting experience be. Bet responsibly and take a break whenever you need to. Learn more about Responsible Gambling.
Join a secure, transparent, and trusted platform today. Your data stays protected — that's our promise.